Overview

Giving back to your community can also be rewarding! That’s exactly what WeChipN embodies: a social event-posting web app designed to unite people for the greater good. Admins set up community-focused tasks, and the public can voluntarily contribute. In return for their efforts, participants earn coins that can be redeemed for gift cards and vouchers. It’s a win-win for everyone!

When WeChipN approached us, the website faced a poor user interface, frustrating bugs, and functionality issues that compromised usability. We took a proactive approach and collaborated closely with the client to improve the site. We optimized the design for a smooth and engaging experience and revamped the development to improve user-friendliness. To top it off, we provided ongoing support and maintenance to ensure users enjoy an exceptional, bug-free interaction while making a difference in their community.

Client Overview

  • Client Name: Ellis Haskins
  • Domain/Sector: Social Networking
  • Location: USA

Project Overview

  • Project Name: WeChipN
  • Duration: Jan 2022 to July 2024
  • Services Provided
    • UI/UX Design
    • Frontend Development
    • Quality Assurance

Technologies Used

  • Next JS
  • For Styling: Tailwind CSS
  • For Js Components:
    • Shadcn UI
    • Next.js
    • Java
    • AWS

Team Size

  • 1 Backend Developer
  • 1 FrontEnd Developer
  • 1 UI/UX Designer
  • 1 QA

Problem Statement/Client’s Challenges

WeChipN faced two major roadblocks that limited its potential. The platform’s user interface was cluttered and unintuitive, leaving users frustrated and unsure of how to navigate. As a result, many users abandoned the site, leading to a high bounce rate and poor engagement.

The challenges didn’t stop there. The platform was plagued by slow load times and poor optimization, making it even harder for users to stay engaged. With long wait times and a sluggish interaction, retention rates plummeted.

Despite its incredible potential for strengthening community engagement, these issues prevented WeChipN from realizing its vision. They needed a solution to streamline the user journey, improve performance, and restore their users’ trust.

Objectives

  • Enhance User Experience: Develop a user-friendly and intuitive interface to increase user satisfaction and engagement on the WeChipN web app.
  • Optimize Platform Performance: Improve the platform’s speed and efficiency, reducing load times and ensuring a smooth user experience across all devices.

TopTech’s Solution

We set out to build more than just a functional platform; we aimed to create an effortless user experience that felt rewarding for every user. To achieve this, we adopted a user-first design approach, ensuring that WeChipN’s social networking features were easy to navigate and enjoyable. By collaborating closely with Ellis and his team, we identified the issues and used insights to shape our strategy. Our development process focused on making WeChipN smooth, scalable, and efficient, allowing it to grow alongside the platform and adapt to future demands. To top it all off, we crafted a seamless UI/UX design that enabled users to dive right into tasks, earn rewards, and stay connected to their community without hassle.

Process Overview

To turn WeChipN into a standout platform, we followed a structured process that ensured we met user needs and delivered an exceptional experience at every stage.

We began with an in-depth study of user behavior on social platforms, working closely with the client. This phase was all about identifying the core challenges and defining clear goals. By conducting a thorough competitive analysis, we pinpointed market gaps and opportunities, crafting a solid plan that set us up for success.

Our design team focused on building a clean, user-friendly interface while utilizing Next.js to improve performance and speed. With Java handling backend operations, we made sure of reliable, secure data processing. We adopted an iterative development approach, continuously refining the platform based on feedback to make it as smooth and responsive as possible.

We left no stone unturned. Thorough stress, functional, and usability tests were conducted to ensure the platform’s stability and performance. Once we were confident in its readiness, we provided Ellis with detailed documentation and training to ensure a smooth transition and a successful launch.

 Our work didn’t end at launch. We continued to offer ongoing support, quickly resolving any issues and implementing new features based on user feedback. By continuously monitoring performance and user engagement, we made necessary adjustments to guarantee WeChipN ran smoothly and adapted to the changing needs of its community.   

User Interface

Features

Get instant notifications for the latest social events and activities in your community.

Complete tasks and earn coins, redeemable for exclusive gift cards and vouchers.

Effortlessly log in or out to stay connected and secure your account.

Customize your profile to showcase your interests and track your event participation.

Results/The Impact

The overhaul of WeChipN delivered impressive results. With an intuitive interface and improved performance, we experienced a significant increase in user interaction and retention. Thanks to Next.js, load times decreased dramatically, making the platform faster and more engaging. The revamped design improved user activity and changed WeChipN into a vibrant hub for community engagement, demonstrating that a great user experience drives success.