Overview

Giving back to your community can also reward you! That’s exactly what WeChipN is all about—a social event posting web app designed to bring people together for the greater good. Admins set up community-focused tasks, and the public can voluntarily chip in. In return for their efforts, participants earn coins, which they can redeem for gift cards and vouchers. It’s a win-win for everyone!

When WeChipN came to us, the website was struggling with a poor user interface, frustrating bugs, and functionality issues that made it difficult to use. We rolled up our sleeves and worked closely with the client to transform the site. Our team optimized the design for a seamless, engaging experience and revamped the development to make everything more user-friendly. To top it off, we provided ongoing support and maintenance to ensure users enjoy an exceptional, bug-free experience while making a difference in their community.

Client Overview

  • Client Name: Ellis Haskins
  • Domain/Sector: Social Networking
  • Location: USA

Project Overview

  • Project Name: WeChipN
  • Duration: Jan 2022 to July 2024
  • Services Provided
    • UI/UX Design
    • Frontend Development
    • Quality Assurance

Technologies Used

  • Next JS
  • For Styling: Tailwind CSS
  • For Js Components:
    • Shadcn UI
    • Next.js
    • Java
    • AWS

Team Size

  • 1 Backend Developer
  • 1 FrontEnd Developer
  • 1 UI/UX Designer
  • 1 QA

Problem Statement/Client’s Challenges

WeChipN faced two major roadblocks that were limiting its potential. The platform’s user interface was cluttered and unintuitive, leaving users frustrated and unsure how to navigate. As a result, many were abandoning the site, leading to a high bounce rate and poor engagement.

But the challenges didn’t end there. The platform was plagued by slow load times and poor optimization, making it even harder for users to stay engaged. With long wait times and a sluggish experience, retention rates took a dive.

The platform had incredible potential for fostering community engagement, but these issues were holding them back from reaching that vision. They needed a solution that would streamline the experience, boost performance, and win back their users’ trust.

Objectives

  • Enhance User Experience: Develop a user-friendly and intuitive interface to increase user satisfaction and engagement on the WeChipN web app.
  • Optimize Platform Performance: Improve the platform’s speed and efficiency, reducing load times and ensuring a smooth user experience across all devices.

TopTech’s Solution

We set out to build more than just a functional platform—we wanted to create an experience that felt effortless and rewarding for every user. To achieve this, we embraced a user-first approach, making sure WeChipN’s social networking features were easy to navigate and enjoyable. Working closely with Ellis and his team, we got to the heart of the challenges they were facing and used that insight to shape our strategy. Our development process was all about making the WeChipN smooth, scalable, and efficient, so it could grow alongside the platform and handle whatever the future throws at it. And the cherry on top? We crafted a flawless UI/UX that ensured users could dive right into tasks, earn rewards, and stay connected to their community—without any hassle.

Process Overview

To turn WeChipN into a standout platform, we followed a structured process that ensured we met user needs and delivered an exceptional experience at every stage.

We kicked off with an in-depth exploration of user behavior on social platforms, partnering closely with Ellis and his team. This phase was all about identifying the core challenges and defining clear goals. By diving into competitive analysis, we pinpointed market gaps and opportunities, crafting a solid plan that set us up for success.

Our design team focused on building a sleek, user-friendly interface while leveraging Next.js to enhance performance and speed. With Java handling backend operations, we ensured robust, secure data processing. We embraced an iterative development approach, continuously refining the platform based on feedback to make it as smooth and responsive as possible.

No stone is left unturned. We conducted thorough stress, functional, and usability tests to ensure the platform’s stability and performance. Once we were confident in its readiness, we provided Ellis with detailed documentation and training, ensuring a seamless transition and a confident launch.

Our work didn’t stop at launch. We stayed on to provide ongoing support, addressing any issues promptly and rolling out new features based on user feedback. By continuously monitoring performance and user engagement, we made necessary tweaks to keep WeChipN running smoothly and meeting the evolving needs of its community.

User Interface

Features

Get instant notifications for the latest social events and activities in your community.

Complete tasks and earn coins, redeemable for exclusive gift cards and vouchers.

Effortlessly log in or out to stay connected and secure your account.

Customize your personal profile to showcase your interests and track your event participation.

Results/The Impact

The overhaul of WeChipN delivered impressive results. With a user-friendly interface and optimized performance, we saw a significant increase in user interaction and retention. Thanks to Next.js, load times plummeted, making the platform faster and more engaging. The revamped design not only boosted user activity but also turned WeChipN into a vibrant hub for community engagement, proving that a great user experience truly drives success.